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*File with a better description attached 1. After the shortages of toilet paper in the wake of the COVID-19 pandemic earlier this year, there were multiple news stories about the supply chain for toilet paper (and similar products). Read the following articles and complete the following questions. • https://www.forbes.com/sites/willyshih/2020/03/04/covid-19-shortage- gaming-and-the-toilet-paper-supply-chain/#1b81ef132345 • https://www.nytimes.com/2020/06/05/business/joey-bergstein-seventh- generation-corner-office.html (supply chain discussion starts half-way down) • https://wmich.edu/news/2020/04/59026 • https://www.freightwaves.com/news/toilet-paper-rolls-and-supply-chain-roles • https://fortune.com/2020/05/18/toilet-paper-sales-surge-shortage- coronavirus-pandemic-supply-chain-cpg-panic-buying/ a. Based on these readings, consider the purchase of a pack of toilet paper or paper towels at a grocery store. Describe the various stages in the supply chain and the different flows involved prior to the purchase. b. Describe the various explanations for why supplies of toilet paper during the COVID-19 were severely limited. What supply chain features are contributing to this challenge? c. What changes to the supply chain were needed after the shortages occurred? What changes would be needed to make the system resilient to future disruptions? 2. Consider the supply chain involved when a student purchases a textbook from the Northeastern University bookstore. Identify the cycles in the supply chain and the location of the push/pull boundary. (Google it if you are not familiar with Northeastern’s bookstore) 3. A typical supply chain manager has to make the decisions listed below. Categorize each decision as strategic, tactical, or operational and briefly justify your choice. a. Number of warehouses b. Assignment of individual customer orders to inventory or production c. Choosing vendors for raw materials d. Selecting transportation suppliers e. Given the factory capacity, determining the quarterly production schedule

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